Terms of purchase
The operator of the website https://www.homeoffashion.shop/ (hereinafter referred to as "Home of Fashion"), Home of Fashion Hungary Kft. hereby draws the attention of all its visitors to the fact that if they wish to continue using the website or become a consumer of the website operator through the website,
so read carefully
the General Terms and Conditions in force from time to time (hereinafter referred to as the "GTC") and the
Privacy and Data Security Policy,
and only if you continue to use the website, and
use/order the services and/or Products of the website operator available through the website only if you agree with and are bound by all of the provisions of the GTC and have understood and accepted the Privacy and Data Security Policy.
In view of the fact that, according to the current Civil Code Article 6:78, paragraph 1, the general terms and conditions of the contract become part of the contract if its user has allowed the other party to know its content before the conclusion of the contract and if it has been accepted by the other party, the Website Operator declares that it draws the attention of its prospective customers to the fact that the general terms and conditions of the contract in force at the time are available on the website https://hshop/.
By continuing to use the Website, in particular by placing an order through the Website or by registering on the Website, the Customer declares that they have read, understood and accepted the general terms and conditions in force from time to time.
The terms and definitions used in the General Terms and Conditions in force from time to time shall have the following meanings:
Operator or Company
name: Home of Fashion Hungary Kft
head office: 1052 Bp., Bécsi u 1-3.
company registration number: 01-09-420082 Tax number: 32360389-2-41
- e) represented by: Magdolna Veronika Szebeni
- f) telephone number: (06-70) 309-32-62
- g) Account holder bank: ERSTE Bank Hungary Zrt
- h) bank account number: 11600006-00000001-98410975
Website address: https://homeoffashion.shop
E-mail address: hof@homeoffashion.hu
Chamber membership: the Budapest Chamber of Commerce and Industry
Name of the registering court or authority: Fővárosi Törvényszék Cégbírósága
Name and address of the hosting provider: Velvel , registered office: 3593 Hejőbába Széchenyi u 21,
Company registration number: 05-09-017627, www.velvel.hu
Consumer or Customer: a person subject to the general terms and conditions in force from time to time who
a natural person registered on the website, and/or
a natural person who orders Products and/or services through the Website. Parties: the Operator and the Consumer jointly.
Product: any movable item that the Customer may order through the Website.
Service: the subject of a contract for the provision of a consumer service which the Consumer may order through the Website, if available on the Website.
Service contract: a consumer contract that is not a contract for the sale of goods.
Durable medium: a device that enables the recipient to store data addressed to it permanently for a period of time adequate for the purpose for which the data were intended and to display the stored
data in an unchanged form and content. Such media include in particular paper, USB key, CD-ROM, DVD, memory card, computer hard disk and electronic mail.
Website: the website https://shop/ and all its subpages,
including its interface through which the customer can register or log in to the website, or
through which the customer can find information about Products and/or services, order them by adding them to a virtual shopping cart, or
modify or delete your orders and personal data, and
which is operated by the Operator through the hosting provider that provides it.
The Operator draws the attention of the visitors of the website as well as the Customers to the fact that the Operator is a data controller according to the CXII Act of the year, and the Consumer is a data subject, so the Data Protection and Data Security Policy must be interpreted with ttheir in mind.
The Operator draws attention to the fact that the Operator
pursuant to Section 4, paragraph 15 of Decree 45/2014 (II.26.) on the detailed rules of contracts between consumers and businesses, in accordance with the current Act V of 2013 (Civil Code) 8:1, paragraph 1. 4, i.e. as a person acting in the course of their profession, self-employed occupation or business activity, in short as an undertaking, and that
is also a service provider as defined in Section 2 of Act CVIII of 2001 (on Electronic Commerce), as it provides information society services.
The Operator also draws the attention of the Consumer to the fact that
on the basis of Section 4(2) of Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses, in accordance with the current Act V of 2013 (Civil Code) 8:1, Section 1, Paragraph 1. 3, i.e. a natural person acting outside the scope of their/her profession, self-employed occupation or business activity, and that
is also a consumer as defined in § 2 of Act CVIII of 2001 (on electronic commerce), who is a natural
person acting for purposes outside their/her self-employed occupation and economic activity.
The Operator shall fulfil its obligation to provide information pursuant to Section 11 (1) of Government Decree 45/2014 (II.26.) in accordance with the requirements of clarity, accuracy and comprehensibility as follows:
The Consumer will be informed of the essential characteristics of the Product under the contract, taking into account the medium used for ttheir purpose, by clicking on the individual Products and Product Categories on the Website, as appropriate.
The Consumer can address their/her complaints to the Operator, the contact details are detailed in these GTC.
The Consumer will be informed of the total amount of the consideration for the service/product under the consumer contract, plus tax, on the Website prior to placing the order.
Costs other than the amount of the consideration, in particular freight or postage, incurred during the purchase process - before the order is placed -
the Consumer will be automatically informed on the Website, upon arrival at the payment/cashier section, of the amount in HUF.
For the conclusion of the contract, the Parties shall use a computer electronic connection, for the provision of which the Operator shall not charge any fees, or for the accessibility, information and purchase of the Website, but the Consumer visiting the Website shall bear the costs of their/her own equipment and data transmission connections necessary for access.
In the case of telephone calls, the Operator does not provide any discounted or free calling facilities.
The security level of the website, information system is adequate and its use does not pose any extraordinary risk, but the Consumer should take the following precautions:
use virus and external intrusion protection software with an up-to-date database,
install security updates for the operating system. Purchasing from the website implies the Customer's knowledge of the technical and technological limitations of the Internet and acceptance of the potential for error inherent in the technology.
The Operator is not liable for any damage caused by the connection to the Website The Customer is responsible for the protection of their/her computer and the data on it.
According to § 45/2014 (II.26.) of the Government Decree, the Consumer has the right of withdrawal and termination within the period specified therein, the deadline and other conditions of which (in particular, the provisions of § 22 of Government Decree 45/2014 (II.26.), as well as the model declaration in Annex 2 of the same legislation, the Operator provides information on the basis of the information in the model of ttheir legislation, which are considered as annexes to the current GTCF.
In the event of the exercise of the right of withdrawal and termination by the Consumer under Article 45/2014 (II.26.) of the Government Decree, the cost of returning the Product shall be borne by the Consumer, and the Operator shall not bear the costs of returning the Product.
The Consumer is obliged to reimburse the reasonable costs of the Operator, as provided for in Article 26 of Government Decree 45/2014 (II.26.), if.
in the case provided for in Article 13 or Article 19 of the same Regulation, exercise its right of withdrawal or termination without justification as provided for in Article 20 after the commencement of performance.
The consumer is not entitled to the benefits of Government Decree 45/2014 (II.26.)
- -the right of withdrawal or termination under § § of ttheir Government Decree
- (2), but in particular in the cases listed in these GTC under the heading "Exceptions to the
consumer's right of withdrawal".
With regard to the legal obligation on the warranty of accessories and the Product Warranty for contracts concluded between the Parties under Government Decree 45/2014 (II.26.), the Operator
shall provide the content of Annex 3 of ttheir legislation as information in separate chapters of these
GTCs with regard to § (5) of Government Decree 45/2014 (II.26.).
Information on after-sales service and other services, as well as the existence and conditions of the warranty, is provided by the Operator in these GTC.
There is no code of conduct under the Unfair Commercial Practices Act.
The shortest period for the consumer's obligations under the contract is one day for the notification of damage and/or defects upon receipt and one day for return (ttheir can be included in the concept of immediate, in particular in the light of Article 24 (1) of Government Decree 45/2014 (II.).
The Consumer does not provide the Operator with a deposit or other financial security.
The digital content interacts with the hardware and software in such a way that the resulting Website works with all operating systems in a browser-independent way.
The Operator shall use electronic messaging as the method of complaint handling, or, if ttheir is unsuccessful, in cases where it deems it necessary, complaints handling based on personal contact. In other respects, the Complaints Handling Policy of these GTC shall apply.
In the event of a consumer dispute, the consumer may apply to the county conciliation body competent for their/her place of residence. The Operator hereby informs the Consumers that the contact details of the conciliation bodies can be found at http://www.bekeltetes.hu/index.php?id=testuletek and that the application form is attached to these GTC. In other respects, the Complaints Handling Policy section of these GTC shall prevail.
The primary purpose of the operation of the Website is to establish a sales contract between the
Operator as seller and the Consumer as buyer pursuant to § 6:215 (1).
The parties conclude contracts for the individual purchase of Products through the Website in such a way that the contract is concluded on the basis of the information provided by the Operator - upon acceptance (written confirmation) of the offer (i.e. order) made by the Consumer by the Operator.
In addition to the above, the Parties conclude or may conclude a contract(s) for the provision of services in such a way that the contract is concluded on the basis of the information provided by the Operator, upon acceptance (written confirmation) of the offer (i.e. order) made by the Consumer by the Operator.
Pursuant to § 6:63 (2), the conclusion of a contract requires the agreement of the Parties on matters
which are essential and which either of them considers essential.
The present GTC contain the agreement on the matters deemed essential by the Operator under the legislation in force, which the Consumer accepts as such by placing an order.
Consumer contracts are for a limited period, namely
are entered into for the supply of the ownership of the Products ordered by the Consumer and for the contractual financial performance, or
are established for the performance of the service ordered by the Consumer and for the contractual financial performance, excluding any time limits resulting from the Operator's non-performance, late performance, defective performance, breach of contract or the time limits for the Consumer to assert claims.
The contract will not be converted into a contract of indefinite duration.
The general terms and conditions were unilaterally predetermined by the Operator for the purpose of concluding several contracts between distance customers, without the involvement of the distance customers, and were not individually negotiated by the Parties.
The Operator shall ensure, by appropriate, efficient and accessible technical means, that the Consumer can identify and correct any errors in data transmission before sending their order electronically. In the absence of such a facility, the Consumer's order would not constitute a contractual statement, with reference to Article 6(1) of Act CVIII of 2001.
The Operator can identify and correct the data transmission errors before the Consumer sends the order electronically on the Website, in such a way that the order can only be confirmed after reviewing the above.
A contract concluded electronically is concluded by placing an order electronically through the website and its confirmation, the actual content of which is the order and the confirmation and the provisions of these GTC, no written contract is concluded between the Consumer and the Operator.
The order and confirmation will be archived in accordance with the relevant Privacy and Data Security Policy so that it can be retrieved afterwards. The language of the contract will be Hungarian.
Thus, in the case of a purchase via a website, a distance contract is typically concluded between two parties, without the simultaneous physical presence of the parties, in the context of a distance selling system organized for the provision of the Product under the contract, by using a device that allows only communication between the parties at a distance, i.e. a device that is capable of making a contractual statement in the absence of the parties in order to conclude the contract.
With respect to purchases made through the Website, such means of communication between remote users is an electronic Internet connection and a device that enables Internet access.
The purpose and subject matter of the General Terms and Conditions in force at any given time is to set out the terms and conditions of the consumer contract concluded between the Parties by ordering and confirming through the Website, to regulate the legal relationship, considering the relevant legal environment, in particular the interests and rights of the Consumer under the law.
If the general terms and conditions in force at the time are complied with during the ordering process and a consumer contract (including a contract for the provision of services) is concluded, the Consumer shall be obliged to pay, and the Operator shall be obliged to provide the ordered service(s)/product(s) within the contractual time limit.
The scope of the general terms and conditions covers Products available for order on the Website;
the Services available on the Website, which can be ordered; contracts for the supply of goods and services;
the steps and conditions for entering into a contract (order and confirmation) through the Website;
the performance and the rules relating to the operation of the Website, warranty, product and accessory warranties;
the rights and obligations of the Operator and the Consumer, and other content required by law.
Duration of the general terms and conditions: These general terms and conditions shall enter into force on 1 February and shall remain in force until revoked.
The personal scope of the general terms and conditions covers the Operator and the Consumer.
The operator is entitled to unilaterally modify the general terms and conditions. The Operator shall publish the amendments on the Website 30 days before they enter into force.
The range of Products that can be ordered and purchased by the Consumer, their essential characteristics,
a thumbnail image of each Product, short specification,
the relevant warranty period and the basis for it (contractual or statutory warranty undertaken by the operator)
the delivery date for the Product (if different from the general delivery date set out in these GTC), and
The information set out in Chapter 4, point 4(a), (c), (d) can be found on the Website.
A larger picture of each Product, as well as more detailed specifications, stock availability and other data, can be found by clicking on the link of the respective Product on the individual Product page.
The Operator draws your attention to the fact that the images displayed on the Products may differ from the actual appearance of the Products and are for illustrative purposes only.
The description of the Products may include the size, material composition and other characteristics of the Product, where the information may be relevant to the order or use.
The prices displayed for the Products are in HUF and include the VAT required by law, but do not include the delivery fee, which is shown in HUF in a separate item on the Website prior to the order, upon arrival at the payment/cashier section.
If there may be a separate packaging or other charge for the Product, it will be indicated on the Website in HUF in a separate item prior to the order, upon arrival at the payment/cashier section.
The prices, including packaging, delivery and other charges which increase the total amount payable for all costs, shall be deemed to be annexes to the general terms and conditions in force at the time.
The Operator reserves the right to change the prices of the Products and other charges, with the modification taking effect at the same time as the change is posted on the Website. The modification does not affect the total amount payable for all charges for Products already ordered.
If a special price is introduced, the Operator will fully inform the visitors of the Website as well as the Consumers about the exact content of the promotion and its exact duration.
All Products marketed by the Operator have a description in Hungarian, and where necessary, instructions for use, which the Operator shall make available to the Consumer at the time of delivery of the Product, if not previously available on the Website.
The Products may be purchased not only online, via a website, but also by mail order, there is the possibility of personal purchase, given that the Operator operates customer contact points, shops where the possibility of personal purchase of the Products or personal receipt of the purchased Products is provided, as follows:
Home of Fashion - Budapest
Address: Bécsi utca 1-3. 1052 Budapest
Phone: +36 30 542 5972
Monday | 10:00–17:00 |
Thuesday | Closed |
Wednesday | 12:00–19:00 |
Thursday | 10:00–17:00 |
Friday | 12:00–18:00 |
Saturday | 10:00–18:00 |
Sunday | Closed |
For the purpose of providing full information to Consumers, the Operator categorizes the categories of Products based on the rights and obligations established by law as follows, noting that Products in certain categories may not be available on the Website.
Products under warranty: certain Products are covered by a statutory one-year mandatory warranty (commonly known as a guarantee), which is very beneficial for Consumers. In essence, during the one-year period from the date of purchase, in the event of a product failure, the burden of proof is on the seller to prove that the cause of the failure occurred after the product was delivered. If he is unable to do so, he will be held liable for the defective performance. The Products covered by the Warranty for Products under Government Decree 151/2003 (IX. 22.) are available here, of which the following Products are to be highlighted in view of the fact that the Operator sells them:
fur clothing products made of fine and semi-precious furskins above a sales price of HUF 50 000
Non-warranty Products. However, the Operator (or the manufacturer or distributor) may assume a voluntary (contractual) warranty, and the Consumer is entitled to the rights of warranty of convenience, the content of which the Operator already draws the attention of the Consumer here, that, also in the case of Products not covered by the warranty, the Consumer's right to claim under the accessory warranty shall expire two years after the date of performance, and that in the event of a defect detected within six months of performance; it shall be presumed (deemed) that the cause of the defect already existed at the time of performance. Accordingly, the Operator shall only be exempted from liability for a shortage of accessories within the first six months if it proves that the Product was free of defects at the time of sale, i.e. that the cause of the defect arose after performance, due to improper use of the Product. Other rules concerning the liability for defects are set out in the subsequent clauses of the GTC.
Discount Products: under the applicable legal provisions, such Products are also subject to the same warranty and mandatory guarantee rules. However, if the Product is on sale because, for example, it has a minor cosmetic defect, and the Operator has drawn the Consumer's attention to ttheir, it is not possible to have the Product replaced or repaired because of ttheir defect, but the warranty rights may be enforced in the case of other - unknown - defects of the Product.
Unique Products: a Product that is not prefabricated, that has been produced on the basis of the Consumer's instructions or at the Consumer's express request, or a Product that has been clearly personalised for the Consumer When purchasing Products in ttheir category, it is important to note that, according to the law, the Consumer does not have the right to withdraw without giving any reason, a fact that the Operator is obliged to draw the Consumer's attention to in advance, which it does here and on the Website.
Hygiene products in sealed packaging: when purchasing products in ttheir category, it is important to know that the law does not provide for the consumer's right of withdrawal without giving reasons, which the seller must inform the purchaser of in advance. However, for Hygiene Products, the right of withdrawal does not apply only if the Consumer has opened the sealed packaging protecting the Product.
Provision of service (including additional services that can be ordered or even coupons): the Consumer may not exercise their right of termination in the case of a contract for the provision of a service after the service has been fully performed, if the Operator has started the performance with the express prior consent of the Consumer and the Consumer has acknowledged that he will lose their right of termination after the service has been fully performed.
General and main steps of the Order:
electronic selection (by clicking) of the Product available on the Website; adjust the volume;
acceptance of the current GTC and Privacy and Data Security Policy;
order confirmation (order and data verification, electronic transmission to the Operator);
financial performance by the Consumer.
The Operator shall confirm the receipt of the Consumer's order to the Consumer by electronic means without delay. If ttheir confirmation is not received by the Consumer within a reasonable period of time, depending on the nature of the service, but not later than 48 hours from the date of sending the Consumer's order, the Consumer shall be released from the obligation to submit an offer or from contractual obligations (paragraph 6 (2) of Act CVIII of 2001).
After the order has been placed, the Operator's system will first send an automated message to the Consumer informing him/her that the order has been sent, which does not constitute a confirmation.
Orders are processed on working days, Monday to Friday, from 12:00 to 20:00. Orders received after ttheir time, or on Saturdays and Sundays or public holidays, will be processed on the next working day. Orders received before 12:00 noon may be packed and delivered to the delivery Partner on the same day. Given that the Operator does not process orders automatically, confirmation is not automatic. Therefore, an undesired case may occur where the confirmation of the Consumer's order is sent after 48 hours. In ttheir case, the Consumer will be released from the obligation to make an offer and, if he does not require the Product ordered, the purchase price and other charges paid by him will be refunded in full.
The Operator shall send the Consumer a notification of the acceptance of the order, the start of the performance, including the expected delivery date, which shall be formally separate from the automatic information message and shall be considered as a confirmation.
The operator reserves the right to to refuse (cancel) an order, or
to reject all or part of an order that has already been confirmed. Partial refusal may only be made after consultation with the Consumer.
The order or its confirmation shall be deemed to have been received by the Operator or the
Consumer, as the case may be, when it becomes available to him (§ 6 (3) of Act CVIII of 2001).
It is the sole responsibility of the consumer to provide accurate delivery details.
However, the Operator reserves the right to verify the accuracy of the data provided by the Consumer when placing an order and, if the accuracy of the data is doubtful, questionable or unintelligible, to refuse (cancel) the order and/or contact the Consumer through the contact details provided by the Consumer in accordance with the Privacy and Data Protection Policy in order to reconcile the data.
The operator shall not be liable for any damages resulting from inaccuracies in the delivery data.
The Operator shall specify the information regarding the delivery time of the ordered Products in the description of the relevant Product on the Website.
In the event that the delivery time is missing in the Product description, the following method shall be used to determine the delivery time:
The Operator will have the ordered, physically objected Product(s) delivered by contracted courier service or by post to the address specified by the Consumer within 3-5 working days in Hungary.
Delivery of the Products shall be made on working days, in most cases between 8 am and 5 pm. The Consumer will be informed of the expected time of delivery (to the nearest three hours) by the authorized representative of the contracted courier service in the morning hours on the day of delivery.
If the estimated time of arrival of the ordered Product is not convenient for the Consumer, he/she can make an appointment with the courier service by calling the contracted GLS customer service number +36 29 88 67 00 or by referring to the parcel number on the web portal.
Consumers may place their orders as visitors to the Website, as guests or as registered users of the Website.
The Consumer - in the absence of registration - can start the order by placing the selected Product(s)/service(s) in their/her virtual shopping cart (by clicking), in the quantity he/she has set.
However, during the ordering process, the consumer may - at their/her own discretion - create a user account in which the personal data provided during the ordering process will be stored. The creation of a user account is a convenience for repeat purchases on the Website, whereby the Consumer does not have to re-enter their/her personal data when logging into the account.
The consumer can view the contents of the virtual basket at any time by clicking on the relevant icon or link.
If the Consumer wishes to add more services/products to their/her shopping cart, he/she will continue to add the services/products to their/her shopping cart as usual.
If the Consumer wishes to change the quantity of the service/product, he/she enters the desired quantity, and the system recalculates the final amount to be paid for all costs.
If the Consumer wishes to remove a Product that has already been added to the shopping cart, he/she clicks on the icon or link indicating the removal.
If the Consumer wishes to remove a service/product that has already been added to the shopping cart, he/she clicks on the icon or link that indicates the removal.
If the Consumer does not wish to add any more services/products to the basket, he/she has the possibility to review.
services/products added to your virtual shopping cart, their individual and aggregate purchase price plus VAT; other charges (e.g. transport, packaging);
the General Terms and Conditions in force from time to time; and the Privacy and Data Security Policy in force at the time.
If the Consumer is already a registered user on the Website and chooses to log in before or during the ordering process, he/she can access the Website using the ID and password provided during registration and use the previously provided data during the ordering process.
Whichever method the Consumer chooses, during the ordering process he/she must provide the Operator with all the data specified in the Privacy and Data Protection Policy, which are necessary for the contractual performance of the order by the Operator, in particular those necessary for the invoicing and delivery of the Product (billing and delivery data, contact details).
If Consumer
does not wish to change the contents of your shopping basket, reviewed, and approved the information previously provided,
has read, understood, and accepted the current Terms and Conditions and the current Privacy and Data Security Policy (which must be marked),
decided to subscribe to the newsletter (if such a service exists and you wish to decide here), you have reviewed the available payment methods and agreed to at least one of them, you confirm acceptance of the above by clicking and sends it electronically to the Operator.
Once the order is confirmed, the Consumer will be taken to the payment/cashier section where the payment method can be selected.
The Operator may provide the following payment methods to the Consumer: Payment via Simple pay
Payment by transfer Payment by cash on delivery
Personal delivery and payment on the spot
The Operator shall inform the Consumer on the Website, prior to the confirmation of the order, about the acceptance of credit cards and other electronic means of payment, as well as about the other payment methods available to the Consumer, which information shall be considered an annex to the GTC in force.
The standard payment method, i.e. SimplePay, opens the SimplePay payment page for purchases made by credit card, so that the Consumer can pay electronically the total amount due, including all previously approved charges.
SimplePay will notify the Consumer of the successful or unsuccessful payment through the page opened and other means.
The bank card (including credit card) data provided in ttheir section will be processed and transferred to the bank by the SimplePay system operator in accordance with its own privacy policy.
The Operator shall automatically notify the Consumer of the receipt of the order in the manner specified in the GTC in force at the time and shall process the order and take the necessary steps (e.g. confirmation) in the manner specified in the GTC.
Regardless of the order procedure, the Consumer is obliged to inspect the Product immediately upon delivery, in front of the delivery person, and in case of any damage and/or defects detected on the Product, packaging, he/she is obliged to request a report, and in case of damage and/or defects, he/she is not obliged to accept the package. The Operator shall not accept any subsequent complaints without a report.
In certain cases, such as the scope of the Product or Products, or the specific scope of certain Consumers or Consumers, or the mode of delivery or payment, the Operator may deviate from the general ordering steps set out above, which will be communicated to the Consumer via the Website during the ordering process.
By way of example, the Operator may deviate from the general ordering procedure set out above:
for a Product that is not prefabricated, that has been produced on the basis of the Consumer's instructions or at the Consumer's express request, or that has been clearly personalized for the Consumer (a Custom Product, if available on the website);
if the Consumer is a regular customer, if the Consumer uses a coupon code;
when ordering a Product that is not in stock; for cash on delivery orders.
by bank transfer.
for personal delivery; in other cases.
In these cases, payment of the total amount due, including all charges, may not be made by the standard payment method set out in ttheir section, or the order may end with confirmation and not financial fulfilment, or the order may need to be confirmed in another way specified on the Website, or other steps may need to be taken.
Unique Product
If the Operator allows the ordering of Individual Product(s) on the Website, the Operator may deviate from the general ordering procedure.
In the case of a purchase of an individual Product, the general order process may end with the confirmation of the order, the data provided will be sent electronically to the Operator, who will process them.
In the course of processing, the Operator may contact the Consumer through the Consumer's contact details in accordance with the Privacy and Data Security Policy in force at the time, if it is indispensable to.
to specify the order, allowing the Consumer to disclose their/her needs in detail to the Operator; agree on the payment method, schedule, delivery/receipt.
If the Operator and the Consumer have agreed on everything, the Operator will confirm the order and the performance will begin on the part of both the Operator and the Consumer, according to the payment method and schedule.
Frequent buyer status
If the Operator allows the Consumer to become a frequent shopper under certain conditions, the Consumer with frequent shopper status will be entitled, at the Operator's discretion, to use the benefits of frequent shopper status when placing an order, for example.
the general order process should end with the confirmation and electronic dispatch, and/or that.
to make a payment by other means than the standard payment method, and/or to
receive a discount formally separate from the GTC and available to Consumers as set out in the Frequent Customer Policy.
A Consumer will be granted Frequent Buyer status if he/she meets the conditions set out in the said Frequent Buyer Policy.
If fulfilled, the Consumer will then receive a loyalty card containing a unique number sequence, the number of which can be provided to the Operator during the ordering process via the Website or even after the order to claim the benefits of the loyalty status.
If the Consumer wishes to enter the loyalty card number during the order process, ttheir can be done by filling in the promotional code/gift voucher code/loyalty card code field on the website.
Coupon code
If the Operator operates an electronic voucher code system and the Consumer has such a code, the procedure of electronic ordering is changed to the extent that the Consumer can enter it in the dedicated interface during the ordering process.
By using the coupon code, the Consumer becomes entitled to claim the benefits of the coupon during the ordering process, for example, to receive a discount.
The validity of the coupon code is checked by the Operator's system and, if valid, the discount is displayed on the Website.
Otherwise, the general ordering procedure applies.
Out of stock Product
If the Consumer wishes to order a Product which is not in stock at the moment of ordering, the general order process may end with the confirmation, at the Operator's discretion, and the Consumer shall make their financial payment in the manner and within the time limit specified in the confirmation following the processing of the order, or he may fulfil their financial obligations by another means instead of the standard payment method.
The cash on delivery
For Products or cases specified on the Website, or for certain Consumers or a group of Consumers, the Operator may allow the Consumer to purchase the Product by cash on delivery.
In the case of a cash-on-delivery purchase, the general ordering process ends with the confirmation of the order, the data provided will be sent to the Operator, who will process them and take the necessary steps (e.g. confirmation).
In case of a confirmed cash on delivery order, the Operator will have the Products delivered to the delivery address provided by the Consumer by contracted courier service or by the postal service.
The Product can only be accepted by the Consumer by paying the value of the Product to the person authorized by the courier service or post office, accompanied by a receipt.
In ttheir case, the receipt must be kept with the invoice.
Bank transfer
For the Products or cases specified on the Website, or for certain Consumers or a group of Consumers, the Operator may allow the Consumer to purchase the Products by bank transfer, in advance or by post-payment transfer after the fulfilment.
In the case of purchases by bank transfer, the general order process ends with the confirmation of the order, the data provided will be sent to the Operator, who will process them and take the necessary steps (e.g. confirmation).
In the case of a confirmed prepayment order, the Consumer will be informed of the payment terms in the confirmation notification (fee request).
Minimum content of the confirmation notice (fee request):
consumer's delivery and billing address; order ID;
products ordered, their price, other costs; the total amount payable, including all costs;
Operator's bank account number;
payment deadline.
After payment of the total amount due, including all costs, to the bank account, the Operator will send the Products already paid for by contracted courier service by post to the delivery address indicated by the Consumer. The Consumer will receive the invoice for the Products already paid for at the same time as the Products.
If the Consumer fails to pay by the due date, the Operator will consider ttheir as a withdrawal.
Payment in person
For the Products or cases specified on the Website, or for certain Consumers or a group of Consumers, the Operator may allow the Consumer to order the Product by means of financial fulfillment at the operated customer service point, on the spot.
In ttheir case, the general ordering process ends with the confirmation of the order, the data provided will be sent to the Operator, who will process them and take the necessary steps (e.g. confirmation).
Acceptance of the Product is only possible if the Consumer pays the total amount due for the order at the place and time/deadline specified in the confirmation.
Other case
The Operator may, in various combinations of the cases set out in the sub-clauses listed above, allow the Consumer to place the order with confirmation and to fulfil their payment obligation at a later date. The Operator will inform the Consumer of such a case via the Website.
The Consumer may choose to register on the Website at any time during the order process without losing the Products and other settings previously placed in their/her virtual shopping cart.
When registering on the Website, the Consumer provides the Operator with the data defined in the Privacy and Data Security Policy for the purposes set out below: recording data, granting the
Consumer's rights, benefits, access, validation, verification, facilitating the ordering of Products and contact.
If the Consumer registers on the Website, he/she will be required to provide an ID and password when creating an account, which will subsequently identify him/her.
It is recommended that the password should be at least 8 characters and up to 16 characters, including upper- and lower-case letters, numbers and special characters.
It is not recommended to use a password that is easy to guess or that is linked to your person. If you forget your password, the Operator will send you a one-time, randomly generated access password to the e-mail address you provided during registration, which you can use to replace the forgotten password. The Operator stores the passwords in an inaccessible, encrypted form, so that the original password cannot be decrypted and given to the customer.
By registering, the Consumer acknowledges the current GTC and the Privacy and Data Security Policy.
The consumer can access the Website using the identification and password provided during registration through the dedicated interface of the Website and can use or change the data previously provided during the ordering process.
THE FULFILLMENT
The Operator - as already described above - is obliged to make the Product(s) available to the Consumer without delay after the conclusion of the contract, but within 30 days at the latest, in accordance with the provisions
The aim of the Website and the Operator is to fulfil all orders in the right quality, in the right quantity and to the full satisfaction of the Consumer. Should the Consumer nevertheless have any complaint regarding the contract or its performance, he/she may communicate their/her complaint to the above e-mail address or by letter.
The Operator will immediately investigate and, if necessary, remedy any verbal complaint made by the Consumer, for example by telephone. If the Consumer does not agree with the handling of the complaint, the Operator shall immediately take a record of the complaint and its position and shall give a copy thereof to the Consumer.
If it is not possible to investigate the complaint immediately, the Operator shall take a record of the complaint and shall immediately hand over/transmit a copy to the Consumer.
The Operator will reply to the written complaint in writing within 14 days.
The Operator shall keep the record of the complaint and a copy of the reply for 5 years, pursuant to Article 17/A of Act CLV of 1997, and shall present it to the supervisory authorities upon request.
Consumers can initiate proceedings before the district office competent for the area where they live Consumers can find the district offices at the following link: http://jarasinfo.gov.hu/jarasok-lista.
The district offices are responsible for consumer protection disputes. The Pest County Government Office is responsible for first instance cases.
The relevant request must include the name, address, or registered office of the Consumer (Customer) and their/her representative, the Customer's explicit request for a decision by the authority, and may include an e-mail address, fax number or telephone contact details.
In addition to the above, the application must include:
the name of the undertaking concerned by the request and, if available to the Consumer, the address of its registered office,
the address of the business or place where the alleged infringement took place,
a brief description of the subject of the complaint, supported by available documents, including in particular the Company's reply to the Consumer's request, the minutes of the oral complaint or, in the case of a complaint by post, a document proving that it was sent.
As the procedure at first instance is free of duty, no duty is payable on the application.
The Operator also reminds Consumers that they can also seek advice on their rights, product warranty and other matters from the consumer protection specialists at the district offices.
The operator is open to using an online dispute resolution platform to resolve any dispute that may arise. The online dispute resolution platform is available at the following link: https://webgate.ec.europa.eu/odr/main/?event=main.home.show&lng=H U
A consumer can also lodge a complaint with the conciliation body of the consumer's place of residence or domicile. The consumer can find the name and postal address of the competent conciliation body at http://www.ofe.hu/inet/ofe/hu/menu/bekeltetes.html. Annex I to these GTC may be used for the submission of the request.
The operator will attempt to settle any disputes primarily through out-of-court conciliation.
Court proceedings. The consumer has the right to enforce their/her claim arising from a consumer dispute before a court in civil proceedings in accordance with Act V of the Civil Code of 1952 and Act III of 1952 on the Code of Civil Procedure.
For information on the jurisdiction and competence of the courts, please visit www.birosag.hu.
About the consumer's right of withdrawal and termination
Pursuant to Article 20 of Government Decree 45/2014 (II.26), with regard to Article 11 (1) (j) and (4), the Operator hereby informs the Consumer as the contracting party that he/she has the right to withdraw from the contract within 14 days if its conditions - with regard to the range of Products that can be ordered - are met.
The withdrawal period for a contract for the sale of goods expires 14 days after that date,
at which the Consumer or a third party other than the carrier and indicated by the Consumer takes delivery of the goods;
in the case of the supply of more than one product, expires 14 days after the date on which the Consumer or a third party other than the carrier and indicated by the Consumer takes delivery of the last product;
in the case of the supply of a product consisting of several lots or pieces, where the last lot or piece is taken over by the Consumer or by a third party other than the carrier and indicated by the Consumer.
The Company will only provide the Product on a regular basis within a specified period on the basis of a separate written contract, in which case the right of withdrawal will expire 14 days after the date on which the first Product is taken over by the Consumer or a third party other than the carrier designated by the Consumer.
In the case of a contract for the provision of a service, you may exercise the right of withdrawal within fourteen days of the date of conclusion of the contract.
Considering that the Operator has fully complied with its obligation to provide the information set out in Article 11(1)(i) of Government Decree No.45/2014 (26.II.), pursuant to paragraph 21(1) of the aforementioned Decree, on the basis of the model set out in Annex 1 of the aforementioned Decree, the withdrawal period for the Consumer shall not be extended by 12 months.
The Consumer may exercise their right of withdrawal within the time limit if he sends their withdrawal notice before the expiry of the time limit indicated above. In the case of notification by e-mail, the date of sending the e-mail shall be taken into account by the Operator, in the case of notification by post, the date of posting shall be taken into account by the Operator.
If you, as the Consumer, wish to exercise your right of withdrawal, please send a clear declaration of your intention to withdraw in writing to the Operator:
Operator name: Home of Fashion Hungary Kft.
Registered office and postal address: 1052 Budapest, Bécsi utca 1-3., phone number:+36 30 542 5972 e-mail: hof@homeoffashion.hu
In any case, the Consumer must confirm their/her verbal withdrawal in writing within the above deadline.
For the purpose of withdrawal, the Consumer may use the model withdrawal/cancellation notice indicated in these GTCs, in accordance with the Annex to Government Decree No. 45/2014 (26.II.26.).
Legal effects of withdrawal
In the event of withdrawal, the contract concluded as described above will be terminated retroactively to the date of conclusion of the contract, and therefore the situation must be created as if the consumer had not ordered the service/product on the Website.
Ttheir means that the Consumer is obliged to return the ordered Product to the Operator by post or courier service within 14 days of receipt of the Product. The cost of returning the Product shall be borne by the Consumer.
The Operator shall refund the total amount paid by the Consumer without undue delay, but not later than 14 days from the date of the notification of the withdrawal, but the Operator may withhold the refund until the Product ordered has been returned or the Consumer has provided proof of return, whichever is the earlier.
The refund shall be made using the same payment method as the one used for the original transaction, unless the Consumer explicitly agrees to use a different payment method; no additional costs shall be charged to the Consumer as a result of using ttheir refund method.
The Consumer shall bear the burden of proving that he/she exercised their/her right of withdrawal as referred to above and as set out in Article 20 of Government Decree 45/2014 (II.26.) in accordance with the provisions of paragraphs (1) (2) and (3) of Article 20 of Government Decree 45/2014 (II.26.)Therefore, the burden of proving that the Consumer has exercised the right of withdrawal by using the model declaration or by means of an unambiguous declaration to that effect or via the Website (the Operator is obliged to confirm the withdrawal) is on the Consumer.
The Consumer shall return or hand over the Product to the Operator without undue delay, but not later than 14 days from the date of the communication of their/her withdrawal. The time limit shall be deemed to have been observed if the Product is returned before the expiry of the 14-day time limit.
The Consumer shall be liable for depreciation of the Product only if it is due to use beyond the use necessary to determine the nature, characteristics and functioning of the Product.
According to the law, the Consumer shall not be liable for the depreciation exceeding the necessary use as defined above, if the Operator has not complied with the obligation to provide information as defined in Section i.) of Government Decree 45/2014 (26.II.), but the Operator has complied with ttheir obligation by means of these GTCs pursuant to Annex 1 of ttheir legislation.
In the event of exercising the right of withdrawal under Article 20 of Government Decree 45/2014 (II.26.), the consumer shall not bear the following costs (Article 27 of Government Decree 45/2014 (II.26.)
The Consumer shall not bear the following costs when exercising the right under Article 20 of Decree 45/2014 (II.26.):
all or part of the costs of performance of the contract for the provision of the service, if
the Company has not complied with its obligation to provide information as provided for in points (i) or (k) of paragraph (1) (but has complied with them on the basis of the GTC in force), or
the Consumer has not requested the commencement of the performance of the service in accordance with Articles 13 and 19 before the expiry of the time limit set out in paragraph (2) of ttheir Article (i.e. before the time limit for withdrawal);
all or part of the cost of providing digital content on a non-tangible medium, if
the Consumer has not given their express prior consent for performance to begin before the expiry of the time limit set out in paragraph (2) (i.e. the time limit for withdrawal),
the Consumer has not, at the time of giving their/her consent under (i), acknowledged that their/her consent forfeits their/her right under ttheir Section (i.e. their/her right of withdrawal), or the Company has failed to provide the confirmation required under Section (2) or Section 18.
Sub-clauses of the Consumer's right of withdrawal (without justification)
For the sake of full information, the Operator hereby informs Consumers of the cases in which they do not have the right to withdraw without giving reasons - listing all cases, including those which, in view of the range of Products available for ordering through the Website, are not applicable:
in the case of a contract for the provision of a service, after the service has been performed in full, if the undertaking has begun performance with the consumer's express prior consent and the
Consumer has acknowledged that he will lose their right of withdrawal after the service has been performed in full;
in respect of a Product or service whose price or charge is subject to fluctuations in the financial market which cannot be influenced by the undertaking and which are possible even during the period specified in paragraph (2) of ttheir Article;
for a Product which is not prefabricated, which has been manufactured on the instructions or at the express request of the consumer, or for a Product which is clearly personalised for the consumer;
a perishable or short-lived Product;
for sealed Products which cannot be returned after opening after delivery for health or hygiene reasons;
in respect of a Product which, by its nature, is inseparably mixed with other Products after delivery;
an alcoholic beverage the real value of which is dependent on market fluctuations beyond the control of the undertaking and the price of which was agreed between the parties at the time of the conclusion of the sales contract, but the contract is not performed until 30 days after the conclusion of the contract;
in the case of a contract for the provision of services where the business visits the consumer at the express request of the consumer to carry out urgent repair or maintenance work;
the sale of a copy of a sound or video recording or computer software in sealed packaging, if the consumer has opened the packaging after delivery;
newspapers, periodicals and periodicals, with the exception of subscription contracts; for contracts concluded by public auction;
for contracts for the provision of accommodation, transport, car rental, catering or leisure activities, with the exception of housing services, where a deadline or period for performance has been specified in the contract;
in respect of digital content provided on a non-tangible medium, where the undertaking has begun performance with the consumer's express prior consent and the consumer has, at the same time as giving that consent, acknowledged that he or she loses their or her right under § after performance has begun.
Effect of the Consumer's withdrawal on ancillary contracts
If the concluded contract is also connected to an ancillary contract, the Consumer's exercise of the right of withdrawal pursuant to Article 20 of Government Decree 45/2014 (26.II.26.) shall also terminate the ancillary contract.
In ttheir case, the Consumer shall not be obliged to compensate the Operator for any damage resulting from the termination of the ancillary contract, and no other costs may be claimed from him upon termination of the contract, except in the cases specified in § (3) of the above legislation (choice of a more costly mode of transport) or § 24 - 26 (direct costs of returning the Product, depreciation exceeding the use necessary to establish the nature, characteristics and functioning of the Product).
Government Decree 45/2014 (II.26.) on the detailed rules of contracts between the Consumer and the Operator is available here.
Directive 2011/83/EU of the European Parliament and of the Council is available here.
The Operator may provide a contractual warranty for the Products, or the Products may be covered by a mandatory warranty under the provisions of Government Decree 151/2003 (IX. 22.) on the mandatory warranty for certain consumer durables. On the Website, the Products will indicate whether the Product is covered by a contractual and/or mandatory warranty.
The mandatory warranty period is 1 (one) year. The manufacturer may, at their discretion, accept a more favourable warranty period, which shall apply for the duration of the warranty.
In the case of a warranty, the operator shall be liable for the defective performance during the warranty period in accordance with the terms of the legal declaration or the law giving rise to the warranty. He shall be exempted from the warranty obligation if he proves that the cause of the defect arose after performance (i.e. after delivery of the Product to the Customer).
The warranty does not affect the statutory rights of the beneficiary (primarily the Consumer).
In the event of a transfer of ownership of the goods, the new owner may enforce the rights arising from the warranty against the obligor (Operator).
Warranty claims can be made within the warranty period. The warranty period starts when the Product is delivered to the Consumer.
If the debtor fails to fulfil their obligation within a reasonable period of time after being requested to do so by the creditor, the claim for warranty may be brought before a court within three months of the expiry of the time limit set in the request, even if the warranty period has already expired.
Claims under the warranty may be made by means of an invoice for the Product, or an electronic or paper copy of the invoice, or a combination of the invoice and the receipt.
WARRANTY - WARRANTY OF ACCESSORIES: INFORMATION ACCORDING TO THE GOVERNMENT DECREE 45/2014 (26.II.)
In which cases can a customer exercise the right to a warranty claim?
In case of defective performance by the Operator, the Client may claim a warranty claim against the company according to the rules of the Civil Code.
What are the Customer's rights under your warranty claim?
The customer may, at their/her option, make the following claims: repair or replacement, unless the customer's choice of one of these claims is impossible or would involve disproportionate additional costs for the company compared to other claims. If the repair or replacement was not or could not be requested, the customer may request a proportionate reduction in the price or have the defect repaired or replaced by another party at the expense of the undertaking or, as a last resort, may withdraw from the contract. The customer may transfer their right to a warranty of their choice to
another, but the cost of such transfer shall be borne by the customer, unless it was justified, or the undertaking gave a reason for it.
What is the time limit for a customer to claim under the warranty?
The Customer shall notify the error immediately upon discovery, but no later than two months after the discovery of the error. However, you should note that you may not claim any rights to claim for damages beyond the two-year limitation period from the date of performance of the contract.
Who can you claim against?
The Customer may assert a claim against the Company under a subsidiary warranty. What other conditions are there for the enforcement of your rights under the warranty?
Within six months from the date of performance, the Customer's right to claim for the provision of the goods or services is subject to the condition that the Customer proves that the goods or services were provided by the company operating the webshop. However, after six months from the date of performance, the Customer must prove that the defect discovered by the Customer existed at the time of performance.
In which cases can a customer exercise their Product Warranty right
In the event of a defect in a movable item (Product), the customer may, at their/her option, claim under the Accessories Warranty or the Product Warranty.
What rights does a customer have under a Product Warranty claim?
As a product warranty claim, the customer may only request the repair or replacement of the defective Product.
In what cases is the Product considered defective?
A Product is defective if it does not meet the quality requirements in force when it was placed on the market or if it does not have the characteristics described by the manufacturer.
What is the time limit for a customer to make a Product Warranty claim?
The customer may claim under the Product Warranty within two years of the date of the Product being placed on the market by the manufacturer. After ttheir period, the right to claim is lost.
Against whom and under what other conditions can you enforce your Product Warranty claim?
Product warranty claims can only be made against the manufacturer or distributor of the movable item The customer must prove the defect of the Product in the event of a Product warranty claim.
In which cases is the manufacturer (distributor) exempted from its Product Warranty obligation?
The manufacturer (distributor) is only released from its Product Warranty obligation if it can prove that:
manufactured or placed the Product on the market in the course of its business, or
the defect was not detectable according to the state of science and technology at the time of placing on the market or the defect in the Product results from the application of a legal or regulatory requirement.
The manufacturer (distributor) only needs to prove one reason for exemption.
The operator of the webshop hereby draws the attention of the customers that they may not claim for the same defect simultaneously and simultaneously for the same defect. However, in the event of a successful Product Warranty claim, you may assert your accessory warranty claim against the manufacturer for the replaced Product or repaired part.
In the contract between the Consumer and the Operator, the agreement of the Parties shall not derogate from the provisions of the Regulation to the detriment of the Consumer.
The onus is on the Consumer to prove that the contract has been concluded.
The Operator is obliged to keep a record of the warranty claims notified to him by the Consumer. A copy of the report shall be made available to the Consumer without delay in a verifiable manner.
If the Operator is unable to declare the enforceability of the Consumer's warranty claim at the time of its notification, it shall notify the Consumer of its position within five working days in a verifiable manner, including the reasons for the rejection of the claim and the possibility of recourse to the conciliation body.
The operator shall keep the record for three years from the date of its recording and shall produce it at the request of the supervisory authority.
The operator must endeavour to carry out the repair or replacement within a maximum of fifteen days.
Governing legislation
The provisions of Act V of 2001 on the Civil Code1, Act CVIII of 2001 on certain issues of electronic commerce services and information society services ("Ektv.") and Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses shall apply to orders and purchases made through the Website.
Beyond ttheir point, the general terms and conditions in force at any given time and the legal relations of the Parties under the general terms and conditions shall be governed by the Hungarian law in force at any given time.
Mixed Provisions
The Operator shall not be liable for any unannounced changes in the information, technical specifications, descriptions or factual errors in the content of the information, technical specifications or descriptions due to the Supplier or to causes beyond the Supplier's control.
After-sales support is available at the following contact details: website: https://www.homeoffashion.shop
e-mail address: hof@homeoffashion.hu telephone number: +36 30 542 5972
(weekdays 11-19, Saturdays 12-18)
Customer contact points, shops as defined in these GTC
If the Operator fails to fulfil its contractual obligation because the Product specified in the contract is not available, it shall immediately inform the Consumer and refund the amount paid by the Consumer without delay, but within three days at the latest. The fulfilment of ttheir obligation shall not relieve the Operator of any other consequences of its breach of contract.
The operator may use an intermediary to fulfil its obligations. He shall be fully liable for any unlawful conduct of the latter, as if he had committed the unlawful conduct himself.
(In particular, Book Six, Law of Obligations, § 6:5, § 6:7, and the chapter "Special Rules for Contracts by Electronic Means", § 6:82 - § 6:85, and Chapter XXIV (Defective Performance).
If any part of these general terms and conditions becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining parts shall not be affected.
If the Operator does not exercise its right under the general terms and conditions, the failure to exercise the right shall not be considered as a waiver of that right. Any waiver of any right shall be valid only if expressly stated in writing. The failure of the Operator to insist on one occasion on strict observance of a material term or condition of the general terms and conditions shall not constitute a waiver of the right to insist on strict observance of that term or condition in the future.
The Operator reserves all rights in and to the Website, any part thereof and the content appearing thereon, as well as the distribution of the Website. You may not download, electronically store, process or sell the content of the Website or any part thereof without the written consent of the Website Operator.
As of 25 May, personal data may be processed in accordance with Regulation 2016/679 of the European Parliament and of the Council (the Regulation).
This Privacy Notice contains information on the processing of personal data by Home of Fashion Ltd. as the controller in order to comply with the above mentioned Regulation.
Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as "data subject").
A special category of personal data is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs or trade-union membership, genetic data and biometric data revealing the identity of natural persons, health data and personal data concerning the sex life or sexual orientation of natural persons. "Home of Fashion Ltd. does not transfer personal data to third parties.
Processing is defined as any operation or set of operations which is performed upon personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
- / Identity and contact details of the data controllers and their representative
Name: Home of Fashion Hungary Kft.
address: 1052 Budapest, Bécsi u 1-3
company registration number: 01-09-420082
Tax number: 32360389-2-41
telephone number: +36 30 542 5972
e-mail address: hof@homeoffashion.hu
Website: https://www.homeoffashion.shop
representative name: Szebeni Magdolna Veronika
Representative address: 1015 Budapest, Donáti u 20-22
Representative's telephone number: + 36 70 309-32-69
Representative's e-mail address: mv@homeoffashionbudapest.com
- / Data processors
Our Company uses the data processors indicated in this section to process the data. The data processor will process the personal data of the data subject until the termination of the contract with the data processor.
The personal data we process is stored with the following hosting provider:
Velvel Ltd.
H-3593 Hejőbaba
Széchenyi u.21.
+36 70 387 9213
identification of the addressees
Information on the purpose of processing, the scope of the data processed, the duration of processing, the legal basis for processing, the identification of recipients is set out in the tables available at the link below:
registration on the website buying from an online shop contacting the controller newsletter
Data management on https://www.facebook.com/hofhomeoffashion/ data processed in a promotional game
"Home of Fashion Ltd. does not transfer personal data to third parties.
The data subject may request the controller to access, rectify, erase or restrict the processing of personal data relating to him or her, and may object to the processing of personal data, as well as the right to data portability, which may be exercised through the contact details set out in point I.
In addition to the above, the person concerned may lodge a complaint with the supervisory authority.
The rights of the data subject are explained in detail in the following points.
- / Right of access
The data subject shall have the right to obtain from the controller feedback in writing in an intelligible form as to whether or not his or her personal data are being processed and, if such processing is taking place, the right to access the personal data and the following information:
- the purposes and legal basis of the processing;
- the categories of personal data concerned;
- the recipients or categories of recipients to whom or which the personal data have been or will be disclosed, including in particular recipients in third countries or international organisations; the legal basis for the transfer;
- the envisaged duration of the storage of the personal data or, where this is not possible, the criteria for determining that duration;
- the right of the data subject to obtain from the controller the rectification, erasure or restriction of the processing of personal data concerning him or her and to object to the processing of such personal data;
- the right to lodge a complaint with a supervisory authority;
- any available information on the source of the data;
- where the controller makes a decision with regard to the data subject based solely on automated processing, including profiling, which would have legal effects concerning him or her or similarly significantly affect him or her, the fact of such processing and, in such case, at least clear information on the logic used in the decision and the significance of such processing and its likely consequences for the data subject;
- the name and address of the data processor and its activities in relation to the processing;
The data subject may be refused information, stating the reasons, only in the cases provided for by law. In the event of refusal to provide information, the data controller shall inform the data subject in writing of the provision of Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information under which the refusal to provide information was made. In the event of refusal to provide information, the data subject may take legal action in court and may also apply to the National Authority for Data Protection and Freedom of Information.
- / Right to rectification
The data subject shall have the right to obtain, upon his or her request and without undue delay, the rectification by the controller of inaccurate personal data relating to him or her. Having regard to the purposes of the processing, the data subject shall have the right to obtain the rectification of incomplete personal data, including by means of a supplementary declaration.
If the personal data is not accurate and the accurate personal data is available to the controller, the controller shall correct the personal data.
If the data subject's request for rectification cannot be complied with, the controller shall, within 25 days of receipt of the request, inform the data subject in writing of the refusal of the request for rectification and of the factual and legal grounds for the refusal. In such a case, the data subject may have recourse to judicial remedies and may also apply to the National Authority for Data Protection and Freedom of Information.
- / Right to erasure ("right to be forgotten")
The data subject shall have the right to obtain from the controller, upon his or her request and without undue delay, the erasure of personal data relating to him or her where one of the following grounds applies:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- the data subject withdraws his or her consent to the processing of personal data or special categories of personal data on which the processing is based and there is no other legal basis for the processing;
- the data subject objects, on grounds relating to his or her particular situation, to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or processing necessary for the purposes of the legitimate interests pursued by the controller or by a third party, and there are no overriding legitimate grounds for the processing, or the data subject objects to processing for direct marketing purposes or to processing for profiling purposes in connection with direct marketing;
- d) the personal data have been unlawfully processed;
(e) the personal data must be erased in order to comply with a legal obligation under Union or Member State law to which the controller is subject;
- f) the personal data were collected in connection with the provision of information society services directly to children.
- the data subject requests the erasure
- the personal data is incomplete or inaccurate and cannot be lawfully rectified, provided that erasure is not excluded by law;
- i) the statutory time limit for the storage of the data has expired;
(j) ordered by a court or the Authority
Where the data subject's request for erasure cannot be complied with, the controller shall, within 25 days of receipt of the request, inform the data subject in writing of the refusal of the request for erasure and of the factual and legal grounds for such refusal. In such a case, the data subject may have recourse to judicial remedies and may also apply to the National Authority for Data Protection and Freedom of Information.
- / Right to restriction of processing, blocking of personal data
The data subject shall have the right to obtain, at his or her request, the restriction of processing by the controller if one of the following conditions is met:
- the data subject contests the accuracy of the personal data, in which case the restriction shall apply for the period of time necessary to allow the controller to verify the accuracy of the personal data;
- the processing is unlawful and the data subject opposes the erasure of the data and requests instead the restriction of their use;
- the controller no longer needs the personal data for the purposes of the processing, but the data subject requires them for the establishment, exercise or defence of legal claims; or
- the data subject has objected, on grounds relating to his or her particular situation, to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or necessary for the purposes of the legitimate interests pursued by the controller or by a third party; in this case, the restriction shall apply for the period necessary to determine whether the legitimate interests of the controller prevail over the legitimate interests of the data subject.
Where processing is restricted as set out above, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for important public interests of the European Union or of a Member State.
The data subject may request the blocking of his or her personal data, except for mandatory processing.
If the data subject's request for blocking cannot be complied with, the controller shall, within 25 days of receipt of the request, inform the data subject in writing of the refusal of the request for blocking and the factual and legal grounds for the refusal. In such a case, the data subject may seek judicial remedy and may also apply to the National Authority for Data Protection and Freedom of Information.
- / The right to object
The data subject shall have the right to object at any time, on grounds relating to his or her particular situation, to processing of his or her personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or necessary for the purposes of the legitimate interests pursued by the controller, the recipient or a third party, or solely for the performance of a legal obligation to which the controller is subject, including profiling based on those provisions. In such a case, the controller may no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him or her for such purposes, including profiling, where it is related to direct marketing.
If the data subject objects to the processing of personal data for direct marketing purposes, the personal data may no longer be processed for those purposes.
In the context of the use of information society services and by way of derogation from Directive 2002/58/EC, the data subject may exercise the right to object by automated means based on technical specifications.
Where personal data are processed for scientific or historical research purposes or statistical purposes, the data subject shall have the right to object, on grounds relating to his or her particular situation, to processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
The data subject may object to the processing of his or her personal data if the personal data are used or transmitted for the purpose of public opinion polling.
The controller shall examine the objection within the shortest possible time from the date of the request, but not later than 15 days, decide whether the objection is justified and inform the applicant in writing of its decision.
If the controller establishes that the data subject's objection is justified, the controller shall terminate the processing, including further collection and further transfer, and block the data, and notify the objection and the action taken on the basis of the objection to all those to whom the personal data subject of the objection has previously disclosed the personal data subject and who are obliged to take measures to enforce the right to object.
If the data subject does not agree with the controller's decision or if the controller fails to comply with the 15-day time limit, the data subject may, within 30 days of the notification of the decision or the last day of the time limit, have recourse to the courts.
- / Right to data portability
The data subject shall have the right to receive personal data relating to him or her which he or she has provided to a controller in a structured, commonly used, machine-readable format and the right to transmit those data to another controller without hindrance from the controller to which he or she has provided the personal data, if:
- the processing is based on consent to the processing of personal data or special categories of personal data or on a contract to which the data subject is a party; and
- the processing is carried out by automated means; by
- the exercise of this right must not prejudice the right to erasure ("the right to be forgotten"); and the right to data portability must not adversely affect the rights and freedoms of others; and the right to data portability does not apply where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
In exercising the right to data portability as described above, the data subject has the right to request, where technically feasible, the direct transfer of personal data between controllers.
- / Right to lodge a complaint with a supervisory authority
Every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement, if the data subject considers that the processing of personal data relating to him or her infringes the Regulation, or that there is a risk of a breach of rights in relation to the processing of personal data.
In Hungary, the National Authority for Data Protection and Freedom of Information is responsible for the supervision of:
name National Authority for Data Protection and Freedom of Information
head office 1125 Budapest, Szilágyi Erzsébet fasor 22/c.
postal address 1530 Budapest, Pf.: 5.
phone number +36 (1) 391-1400
Fax +36 (1) 391-1410
central e-mail address ugyfelszolgalat@naih.hu
website URL
contact details for customer service or public relations
National Authority for Data Protection and Freedom of Information Customer Service
phone number
+36 (1) 391-1400
fax number
+36 (1) 391-1410
Address
1125 Budapest, Szilágyi Erzsébet fasor 22/c.
postal address
1530 Budapest, Pf.: 5
access to online administration
https://naih.hu/online-uegyinditas.html
in exercising the right of rectification, erasure or restriction of processing, the right to object and the right to data portability
The controller shall inform the data subject of the action taken on the request without undue delay, but in any event within the time limits set out above from the date of receipt of the request. Where the data subject has made the request by electronic means, the information shall be provided by electronic means where possible, unless the data subject requests otherwise.
If the controller fails to act on the data subject's request, the controller shall inform the data subject without delay and at the latest within the time limits specified above from the date of receipt of the request of the reasons for the failure to act and of the possibility for the data subject to lodge a complaint with a supervisory authority and to exercise his or her right to judicial remedy.
The controller shall provide the information and take the action requested in the request free of charge. Where the data subject's request is manifestly unfounded or excessive, in particular because of its repetitive nature, the controller may, taking into account the administrative costs of providing the information or information requested or of taking the action requested, charge a reasonable fee or refuse to act on the request.
In the event of a breach of the data subject's rights, and if the controller has rejected his or her objection, the data subject may take the matter to court. The lawsuit may be brought before the county court of the data subject's choice (the Metropolitan Court in the capital).
The data controller is liable to compensate for the damage caused to others by unlawful processing of the data subject's data or by breaching data security requirements, and the data subject is entitled to damages in the event of a personal data breach. The controller shall be exempted from liability if it proves that the damage or the infringement of the personality right of the data subject was caused by an unforeseeable event outside the scope of the processing. No compensation shall be payable and no damages shall be recoverable where the damage resulted from the intentional or grossly negligent conduct of the data subject in relation to the victim or, in the case of an infringement of a personality right, of the person concerned.
- Activity performed by the data processor: use of various extra features (e.g. sending newsletters).
- Name and contact details of the data processor:
M.I. Solution Ltd.
2045 Törökbálint, Hosszúrét u. 1.
06 20/362-8289
- Fact of processing, scope of the data processed: all personal data provided by the data subject when using the service.
- Data subjects: all data subjects using the
- Purpose of processing: to operate the services provided by the processor on the
- Duration of processing, time limit for erasure of data: processing shall continue until the termination of the agreement between the controller and the processor or until the data subject's request for erasure to the processor.
- Legal basis for data processing: the User's consent, Article 6 (1) (a) and (c) of the GDPR and Article 13/A (3) of Act CVIII of 2001 on certain issues of electronic commerce services and information society services.
- The data processor's activity: http://homeoffashion.shop (the name of the webshop) uses the I. system (M.I. Solution Kft., Hungary, 2045 Törökbálint, Hosszúrét utca 1., www.miclub.hu), which uses text files stored on your computer (cookies). These cookies store your activity (clicks) on our webshop. The software we use and the cookies allow us to estimate which of our products or services you may be interested in, which helps us to send you an automated email with content that is informative and about what you may be interested in. If you do not wish to receive these types of emails or to have your activity tracked for this purpose, please click on the "unsubscribe" button in the footer of any email to immediately stop both the sending of automatically generated emails and the tracking of your activity on our web store, but you can achieve the same result by logging into our web store and going to https://shop.us3.list- manage.com/unsubscribe?u=182d683d43d07d352052e0f95&id=cf379435d3 to unsubscribe from our newsletter.
In addition, when you browse our website, we will only place a cookie on your computer to help us optimize our marketing and in no case will the data collected be linked to a specific individual.